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How do I solve a problem when I do not know the cause?
How do I solve a problem when I do not know the cause?
Describe the symptom in one sentence, list what you have already tried, and run one small test that could prove you wrong. Advice before a description is just noise.
What may actually be happening
You are solving a person, a mood, or a tool because the constraint has not been named. Two problems tied together will survive every fix aimed at the louder one.
What you can do
Separate them. Ask what changed before it broke. Try the cheapest reversible test. Write what would count as evidence. If the test fails, you learned something. If it works, do not immediately add three more changes.
What not to do
Do not buy a system for a problem you cannot describe. Do not argue theories in a meeting that has no example. Do not blame the last person who touched it without a check.
Try this today
Fill four lines: what I see, what I tried, what I will test, what result would change my mind. Then run only the test.